KnitPicks Reviews
KnitPicks Customer Reviews (12)
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KnitPicks Customer’s Q&A
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About Knitpicks.com Prices and Cost?
KnitPicks.com offers a wide range of knitting supplies, including yarns, books, patterns, needles, and accessories. The prices for their products vary. For instance, the Palette yarn is priced between $3.99 - $4.99 per 50g ball. The Dishie yarn is priced at $4.19 per 100g skein, and the Brava Worsted yarn is priced at $3.99 per 100g skein. The Aloft Super Kid Mohair is priced between $7.99 - $9.99 per 25g ball. They also offer sales and promotions, including bulk yarn discounts and last chance to buy clearance items. Free shipping is available on all orders over $65. New customers can get a 15% discount off their next purchase when they sign up for weekly emails. The emails include the latest Knit Picks news, including sales, new yarns, new pattern collections, exclusive offers, and lots of inspiration. Please note that prices may vary based on the product and any ongoing promotions or discounts. It is recommended to check the website for the most current prices and offers.
About Knitpicks.com Payment Method?
KnitPicks.com accepts various forms of payment. Transactions are conducted in U.S. dollars. Accepted credit cards include Visa, MasterCard, DISCOVER, and American Express. Additionally, Pay Pal is offered for convenience. For U.S. Residents, there is an option to mail a check or money order denominated in U.S. dollars. Please note, there is a $15 service charge for personal checks returned for NSF. Unfortunately, C.O.D. or purchase orders are not accepted. Designers earn 85% of the pattern selling price with Knit Picks taking a 15% cut for marketing and administration. Payments to designers are made quarterly within 15 days of the end of the quarter. All payments for designers are made electronically, which for designers outside of the US, may include fees. Designers are able to track pattern sales through the Vendor Portal. Knit Picks collects and pays VAT taxes for all digital products. This will not affect the amount of money designers receive for their patterns as the customer pays this tax.
Knitpicks.com Return Policy?
KnitPicks.com stands behind all of their Knit Picks branded products. They offer a full refund for any Knit Picks brand product within one year of the purchase date if the product does not perform as it should during normal knitting use. To return items, customers are asked to log in or enter their information on the website.
As for the shipping policy, KnitPicks.com currently ships to addresses in the United States, Canada, Australia, and the United Kingdom. They offer FREE US SHIPPING on orders over $65. Most orders are processed and shipped within 1-2 business days. If a package is not delivered within the expected time frame quoted in Checkout, customers are advised to contact Customer Service at 800-574-1323, Monday - Friday, 6:00 AM - 4:00 PM PT, for assistance in tracking the order. They contract with several shipping carriers, and the package may be shipped via USPS, Newgistics, DHL, FedEx, or UPS. If shipping to a PO Box, customers are also asked to include a physical address as the order may be delivered via one of the Ground services listed. Note: Orders with Expedited & Express Shipping must be received before 11:30am Pacific Time Zone to ship same-day. Orders submitted after the 11:30am cutoff will ship the following business day. Delivery occurs Monday-Saturday. Regular shipping charges apply. If an order falls below the free shipping threshold after the promo code has been applied, customers will be charged for shipping. Items that are unavailable to ship will be removed from the order, and communicated via Shipping Confirmation email, Order Status page and the invoice. As they do not collect payment for items that do not ship, no refund is necessary for unshipped items.
About Knitpicks.com Popular Products and Services?
KnitPicks.com is a popular online store for knitting supplies. The website offers a wide range of products including knitting yarn, books, patterns, needles, and accessories. Some of the best-selling yarns include Palette, Dishie, Brava Worsted, Stroll, Brava Sport, CotLin, Wool of the Andes Worsted, Aloft Super Kid Mohair, Upcycle Alpaca Blend Sport, Comfy Worsted, and Swish DK.
In terms of knitting needles, the top sellers are Options Interchangeable Needle Cables in various colors, Caspian Fixed Circular Knitting Needles, Sunstruck Double Pointed Needles, Radiant Fixed Circular Needles, Reflections Fixed Circular Needles, Sunstruck Fixed Circular Knitting Needles, Caspian Double Pointed Needles, and TRY IT Needle Sets - Nickel Plated.
The website also features a variety of patterns such as the Rosemary Tee, Kismet Tee, Meadowlake Tee, Picnic Tee, Open Book Socks, Beachside Tee, Cozy Toes Socks, Jelly Roll Socks, Savant-Garde Socks, Queen Bee Socks, and Dream All Day Socks.
In addition, KnitPicks.com offers a selection of books like Afternoon Tees eBook, Stepping Out eBook, Block Party: Modular Blankets, Simply Home: Knits in Simply Wool & Cotton eBook, Botanic: Nature-Inspired Lace, Homestead Cables, Creative Color: 2016 Fair Isle Collection, Equinox: A Modern Cotton Collection, Strands of Color: Detailed Knit Colorwork Motifs, Windfall: Bulky Knits For Cozy Days, and Pathways: Textured Knits Collection.
Lastly, the website provides kits that are popular among customers. New customers can sign up for weekly emails to receive the latest Knit Picks news, including sales, new yarns, new pattern collections, exclusive offers, and lots of inspiration. As of February 2023, Knit Picks had 4,750 products for sale on their site. Of those, 167 were yarns, 108 were books, 4,034 were patterns, 358 were tools, and 83 were knitting needles. So yarn accounted for 3.5% of all their products, books accounted for 2.3%, patterns accounted for 84.9%, tools accounted for 7.5%, and knitting needles accounted for 1.7%.
What are the customer reviews for KnitPicks products?
KnitPicks products have received excellent reviews from customers. The company has a 4.6 rating out of 5, based on 3,378 reviews. 88% of the reviews are 5-star, 6% are 4-star, 2% are 3-star, 1% are 2-star, and 3% are 1-star.
Customers have praised the quality of the products, the variety of fibers and colors, and the customer service. One customer mentioned that KnitPicks did a great job getting their parcel to them quickly and were also helpful with concerns over tracking the parcel. Another customer appreciated the wide variety, depth, and choice of fingerling colors, and found the price reasonable with good delivery after ordering.
However, there was also a negative review where a customer complained about being added to a physical mailing list that they never signed up for and found the customer service rude and unhelpful in unsubscribing.
Overall, the majority of the reviews are positive, indicating that customers are generally satisfied with their purchases from KnitPicks.