(4.3 / 5)2272+ Ratings

KnitPicks Reviews

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Overall Rating

4.3
12 Reviews
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About KnitPicks

Knitpicks.com is a comprehensive resource for hand knitting. The site offers a carefully selected range of luxury yarn, knitting supplies, needles, patterns, and books. The products cater to various skill levels and project types by providing yarns in different weights and textures. The yarns include natural fibers like wool, cotton, and alpaca, as well as synthetic blends.

In addition to physical products, Knitpicks.com also provides a wealth of virtual resources and in-person events. The site features an extensive, free Learning Center designed to empower both new and experienced knitters to have fun with their craft and try new things with confidence.

Customers can sign up for weekly emails to receive the latest Knit Picks news, including sales, new yarns, new pattern collections, exclusive offers, and lots of inspiration. The Knit Picks team is small but mighty and incredibly hands-on. Every product on the site has been used by someone in the office, including swatching new yarns to provide the best gauge recommendations and using new needles on their own projects to make sure that every detail is considered.

Knit Picks strives to be a place of comfort and joy—a true community of fiber lovers who support and care for one another. The company is committed to working with a diverse community of designers, models, and small business owners. For over a decade, Knit Picks has worked to shine its spotlight on independent designers, and continues to use its reach and influence to bring new voices into this space.

Knit Picks was started in 2002 when Kelley and Bob Petkun combined their respective powers in fiber crafts and engineering—all with the aim of creating beautiful products that were also consistent and reasonably priced. Started as a family business, Knit Picks has grown into so much more since Kelley and Bob’s retirement. Maintaining the founding values of affordability and accessibility, Knit Picks now thrives as a small, collaborative team made up of passionate crafters who work together to develop products, curate patterns, and help create the best knitting experience for all.

KnitPicks Pros & Cons

Pros & Cons of KnitPicks.com

Pros

  • Wide Selection: Offers a diverse range of yarns, needles, patterns, and accessories, catering to various knitting needs and preferences.

  • Affordable Pricing: Competitive prices with frequent sales and discounts, making quality supplies accessible to a broader audience.

  • Quality Products: Generally positive reviews highlight the high quality of yarns and tools, with many customers expressing satisfaction with their purchases.

  • Customer Service: Many users report positive experiences with customer service, particularly regarding product replacements and support.

  • Learning Resources: Provides a variety of tutorials and guides, helping knitters improve their skills and explore new techniques.

Cons

  • Shipping Delays: Some customers have experienced slow shipping times, particularly during peak seasons, leading to frustration.

  • Inconsistent Customer Service: While many praise the service, there are reports of rude or unhelpful interactions, which can negatively impact the shopping experience.

  • Quality Variability: A few products, such as specific yarn lines or accessories, have received mixed reviews regarding their quality or performance.

  • Limited Return Options for Non-Branded Products: While KnitPicks offers good return policies for its branded items, other brands may not have the same flexibility.

These pros and cons provide a balanced view of the shopping experience at KnitPicks.com.

KnitPicks Coupon & Discount Codes

Up To 70% Off Regular Prices

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Free Tryit Needle Set on $65+ Sitewide

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Free Stroll Tweed Tonal in the color of your choice when you spend $100 or more

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KnitPicks Customer Reviews (12)

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Éric Marcil
Éric Marcil
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Feb 10, 2023
Ellen Zuniga
Ellen Zuniga
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Feb 10, 2023
Beverly Jasinski
Beverly Jasinski
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Feb 10, 2023
Frances Henderson
Frances Henderson
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Feb 9, 2023
Barry King
Barry King
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Feb 8, 2023
Sophie Harrison
Sophie Harrison
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Feb 7, 2023
Julian Marshall
Julian Marshall
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Feb 7, 2023
Tia Franklin
Tia Franklin
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Feb 6, 2023
Donna Jones
Donna Jones
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Feb 6, 2023
Teresa Moore
Teresa Moore
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Feb 5, 2023

KnitPicks Customer’s Q&A

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KnitPicks Features and Benefits

Key Features of KnitPicks.com

Wide Range of Products

KnitPicks offers a diverse selection of high-quality yarns, needles, and accessories tailored for both beginners and experienced knitters. This includes exclusive patterns and various materials.

Affordability

By working directly with manufacturers, KnitPicks is able to provide products at prices that can be up to 50% lower than traditional retail prices, ensuring that quality knitting supplies remain accessible.

Inclusive Community

The platform emphasizes inclusivity, featuring products that cater to a wide range of skill levels and styles. This commitment extends to supporting diverse voices within the crafting community.

Learning Resources

KnitPicks hosts an extensive Learning Center, offering tutorials, tips, and resources to help knitters improve their skills and explore new techniques.

Customer Service

The company is known for its excellent customer service, providing support for product inquiries and replacements, fostering a positive shopping experience.

Benefits of Shopping at KnitPicks.com

  • Quality Assurance: All products are tested by the team to ensure they meet high standards.
  • Ethical Practices: KnitPicks prioritizes ethical sourcing, ensuring safe working conditions for all involved in the production process.
  • Variety of Materials: Options include wood, nickel, and aluminum needles, allowing knitters to choose based on personal preference and project needs.
  • Innovative Designs: The site features unique needle shapes and yarn blends that enhance the knitting experience.
  • Community Engagement: Regular events and social media interactions help knitters connect and share their experiences.

These features collectively make KnitPicks a valuable resource for knitting enthusiasts.

KnitPicks Pricing

KnitPicks.com offers a Low Price Guarantee. They provide free delivery on orders over $75.

Payment Method

Payment Methods Accepted on KnitPicks.com

Credit and Debit Cards

KnitPicks accepts major credit cards, including:

  • Visa
  • MasterCard
  • American Express
  • Discover

PayPal

For added convenience, payments can also be made using PayPal.

Checks and Money Orders

U.S. residents have the option to pay by mailing a check or money order in U.S. dollars. A service charge applies for personal checks returned due to insufficient funds.

Exclusions

KnitPicks does not accept C.O.D. (Cash on Delivery) or purchase orders for payment.

These payment options provide flexibility for customers shopping on KnitPicks.com.

KnitPicks FAQs

FAQ

KnitPicks Alternatives

Top 10 Alternatives to KnitPicks.com

1. Lion Brand Yarn

A well-established brand offering a wide variety of yarns and patterns, known for its extensive selection and quality.

2. Ravelry

More than just a store, Ravelry is a community platform that connects knitters and crocheters, featuring a vast database of patterns and yarns.

3. LoveCrafts

This site provides a comprehensive range of craft supplies, including yarn, knitting tools, and free patterns, catering to various crafting needs.

4. Hobbii

Known for its competitive pricing and diverse product offerings, Hobbii specializes in yarns and accessories for knitting and crochet.

5. WEBS (yarn.com)

Offers a large selection of yarns and supplies with frequent sales, making it a popular choice among knitters.

6. Darn Good Yarn

Focuses on unique, sustainable yarn options with an emphasis on eco-friendly practices and affordable prices.

7. Ice Yarns

Provides a wide selection of budget-friendly yarns, including unique blends and colors at competitive prices.

8. Knitfreedom

Specializes in knitting tutorials and resources alongside a selection of yarns, making it ideal for those looking to improve their skills.

9. Knitty

A well-known online magazine that offers free patterns along with a marketplace for yarns and supplies.

10. Crochet.com

While focused on crochet, this site also offers a variety of knitting supplies and patterns, appealing to both knitters and crocheters.

These alternatives provide various options for knitters looking for different products, prices, and community support.

FAQ

KnitPicks Return Policy?

KnitPicks.com Return Policy

Free Returns and Exchanges

KnitPicks offers free returns and exchanges for their products, allowing customers to return items without incurring shipping costs.

Return Window

Items can be returned within a specific timeframe, typically within one year of the purchase date if they do not perform as expected during normal use.

Refunds

A full refund is provided for any Knit Picks brand product that does not meet quality standards. Non-Knit Picks branded items may have different return conditions based on manufacturer warranties.

Exclusions

Certain items, such as those shipped directly from manufacturers or subscription boxes, may not be eligible for returns under the standard policy.

This policy ensures customer satisfaction and encourages confidence in purchasing from KnitPicks.

FAQ

How To Open A KnitPicks Account?

Steps to Open an Account on KnitPicks.com

Visit the Website

Navigate to KnitPicks.com.

Locate the Account Section

Find the "My Account" link, typically located at the top right corner of the homepage.

Create an Account

Click on the "Create Account" option. This will direct to a registration form.

Fill Out Required Information

Complete the form by entering necessary details, including:

  • Email Address
  • Password
  • Any additional required information

Agree to Terms

Check any required boxes to agree to the terms and conditions and privacy policy.

Submit Registration

Click the "Submit" button to finalize account creation.

Email Confirmation

Look for a confirmation email from KnitPicks to verify the account. Follow any instructions provided in the email.

This process enables access to features like creating a Wish List, using promo codes, and managing orders.

FAQ

About Knitpicks.com Prices and Cost?

KnitPicks.com offers a wide range of knitting supplies, including yarns, books, patterns, needles, and accessories. The prices for their products vary. For instance, the Palette yarn is priced between $3.99 - $4.99 per 50g ball. The Dishie yarn is priced at $4.19 per 100g skein, and the Brava Worsted yarn is priced at $3.99 per 100g skein. The Aloft Super Kid Mohair is priced between $7.99 - $9.99 per 25g ball. They also offer sales and promotions, including bulk yarn discounts and last chance to buy clearance items. Free shipping is available on all orders over $65. New customers can get a 15% discount off their next purchase when they sign up for weekly emails. The emails include the latest Knit Picks news, including sales, new yarns, new pattern collections, exclusive offers, and lots of inspiration. Please note that prices may vary based on the product and any ongoing promotions or discounts. It is recommended to check the website for the most current prices and offers.

FAQ

About Knitpicks.com Payment Method?

KnitPicks.com accepts various forms of payment. Transactions are conducted in U.S. dollars. Accepted credit cards include Visa, MasterCard, DISCOVER, and American Express. Additionally, Pay Pal is offered for convenience. For U.S. Residents, there is an option to mail a check or money order denominated in U.S. dollars. Please note, there is a $15 service charge for personal checks returned for NSF. Unfortunately, C.O.D. or purchase orders are not accepted. Designers earn 85% of the pattern selling price with Knit Picks taking a 15% cut for marketing and administration. Payments to designers are made quarterly within 15 days of the end of the quarter. All payments for designers are made electronically, which for designers outside of the US, may include fees. Designers are able to track pattern sales through the Vendor Portal. Knit Picks collects and pays VAT taxes for all digital products. This will not affect the amount of money designers receive for their patterns as the customer pays this tax.

FAQ

Knitpicks.com Return Policy?

KnitPicks.com stands behind all of their Knit Picks branded products. They offer a full refund for any Knit Picks brand product within one year of the purchase date if the product does not perform as it should during normal knitting use. To return items, customers are asked to log in or enter their information on the website.

As for the shipping policy, KnitPicks.com currently ships to addresses in the United States, Canada, Australia, and the United Kingdom. They offer FREE US SHIPPING on orders over $65. Most orders are processed and shipped within 1-2 business days. If a package is not delivered within the expected time frame quoted in Checkout, customers are advised to contact Customer Service at 800-574-1323, Monday - Friday, 6:00 AM - 4:00 PM PT, for assistance in tracking the order. They contract with several shipping carriers, and the package may be shipped via USPS, Newgistics, DHL, FedEx, or UPS. If shipping to a PO Box, customers are also asked to include a physical address as the order may be delivered via one of the Ground services listed. Note: Orders with Expedited & Express Shipping must be received before 11:30am Pacific Time Zone to ship same-day. Orders submitted after the 11:30am cutoff will ship the following business day. Delivery occurs Monday-Saturday. Regular shipping charges apply. If an order falls below the free shipping threshold after the promo code has been applied, customers will be charged for shipping. Items that are unavailable to ship will be removed from the order, and communicated via Shipping Confirmation email, Order Status page and the invoice. As they do not collect payment for items that do not ship, no refund is necessary for unshipped items.

FAQ

About Knitpicks.com Popular Products and Services?

KnitPicks.com is a popular online store for knitting supplies. The website offers a wide range of products including knitting yarn, books, patterns, needles, and accessories. Some of the best-selling yarns include Palette, Dishie, Brava Worsted, Stroll, Brava Sport, CotLin, Wool of the Andes Worsted, Aloft Super Kid Mohair, Upcycle Alpaca Blend Sport, Comfy Worsted, and Swish DK.

In terms of knitting needles, the top sellers are Options Interchangeable Needle Cables in various colors, Caspian Fixed Circular Knitting Needles, Sunstruck Double Pointed Needles, Radiant Fixed Circular Needles, Reflections Fixed Circular Needles, Sunstruck Fixed Circular Knitting Needles, Caspian Double Pointed Needles, and TRY IT Needle Sets - Nickel Plated.

The website also features a variety of patterns such as the Rosemary Tee, Kismet Tee, Meadowlake Tee, Picnic Tee, Open Book Socks, Beachside Tee, Cozy Toes Socks, Jelly Roll Socks, Savant-Garde Socks, Queen Bee Socks, and Dream All Day Socks.

In addition, KnitPicks.com offers a selection of books like Afternoon Tees eBook, Stepping Out eBook, Block Party: Modular Blankets, Simply Home: Knits in Simply Wool & Cotton eBook, Botanic: Nature-Inspired Lace, Homestead Cables, Creative Color: 2016 Fair Isle Collection, Equinox: A Modern Cotton Collection, Strands of Color: Detailed Knit Colorwork Motifs, Windfall: Bulky Knits For Cozy Days, and Pathways: Textured Knits Collection.

Lastly, the website provides kits that are popular among customers. New customers can sign up for weekly emails to receive the latest Knit Picks news, including sales, new yarns, new pattern collections, exclusive offers, and lots of inspiration. As of February 2023, Knit Picks had 4,750 products for sale on their site. Of those, 167 were yarns, 108 were books, 4,034 were patterns, 358 were tools, and 83 were knitting needles. So yarn accounted for 3.5% of all their products, books accounted for 2.3%, patterns accounted for 84.9%, tools accounted for 7.5%, and knitting needles accounted for 1.7%.

FAQ

What are the customer reviews for KnitPicks products?

KnitPicks products have received excellent reviews from customers. The company has a 4.6 rating out of 5, based on 3,378 reviews. 88% of the reviews are 5-star, 6% are 4-star, 2% are 3-star, 1% are 2-star, and 3% are 1-star.

Customers have praised the quality of the products, the variety of fibers and colors, and the customer service. One customer mentioned that KnitPicks did a great job getting their parcel to them quickly and were also helpful with concerns over tracking the parcel. Another customer appreciated the wide variety, depth, and choice of fingerling colors, and found the price reasonable with good delivery after ordering.

However, there was also a negative review where a customer complained about being added to a physical mailing list that they never signed up for and found the customer service rude and unhelpful in unsubscribing.

Overall, the majority of the reviews are positive, indicating that customers are generally satisfied with their purchases from KnitPicks.

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